Difference between revisions of "Participant Check-in"

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(Created page with "This article will walk you through the process of checking in participants on the day of your event. This process can be eased slightly by your participants performing Pre-check-in as detailed in How Participants Sign Waivers & Complete Pre-check-in </br> __NOTOC__ ===Step 1=== After signing in, Hover over Trackside. Alternatively you can click on this and it will take you to a separate page with the link for the next step on it. Click that link and you will get to...")
 
 
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[[Table of Contents|Return to Table of Contents]]
[[Table of Contents|Return to Table of Contents]]


[[Category:Getting Started]]
[[Category:Refinement & Optimization]]


[[Category:The Day of Your Event]]
[[Category:Editing & Refining Your Events]]

Latest revision as of 05:38, 1 August 2022

This article will walk you through the process of checking in participants on the day of your event. This process can be eased slightly by your participants performing Pre-check-in as detailed in How Participants Sign Waivers & Complete Pre-check-in


Step 1

After signing in, Hover over Trackside. Alternatively you can click on this and it will take you to a separate page with the link for the next step on it. Click that link and you will get to Step 3 all the same.

Hover over Trackside

Step 2

Click on Check-in

Click on Check-in

Step 3

This will take you to a window where you're going to select the event you're doing Check-in for from the list of current events.

Select Event

Step 4

Once you find your event and select it, click on Go to Event Check-in below the list.

Click Go to Event Check-in

Step 5

For finding participants within your list of drivers, there are a couple ways you may go about making finding specific drivers easier. The first is the search bar. You may search here by scanning the driver's QR code from their ticket, searching by name, vehicle, or class.

Search function

You may also sort the list by clicking on the column headings just above the list to sort by that parameter.

Click Headings

Step 6

Once you have found your driver on the list, on the far right, you will see their Check-in Status. The variations you will see here are as follows:

Not here yet- Driver has not been checked in through Front Gate and is presumably not on site

On Premises- Driver has been checked in through Front Gate and is presumably on site

Continue Check-in- Driver has been through Front Gate, check in was started and not completed

Checked in- Driver has completed check in process

and the (PC x/3) will indicate how many of their Pre-Check-ins the participant has completed. 0 will indicate that haven't done them (waiver, tech form, Upload ID), 3 will indicate that they've completed them, and anything in between that some are done, but as a whole incomplete. Most frequently this will be due to lack of a license photo.

Click on their Check-in status and we'll begin their Check-in process.

Click Check-in Status

Step 7

We'll start by verifying and updating their details as needed.

Update Details

Step 8

Once you're satisfied with the information that's been entered, clicking the Save Changes button will save any edits and move you to the next step in the process.

Click Save Changes

Step 9

You will then move on to the waiver. You can verify that it's been completed if they've done their check-ins, and if not, the participant may sign their waiver at this time. Note your waiver will likely differ in appearance from what is shown here.

Sign Waiver

Step 10

Once the waiver is either signed or verified, you will click on either the Save Waiver or Verify Waiver button. This will auto update depending on whether the participant has done Pre-Check-ins.

Click Save Verify Waiver

Step 11

This will take us to the Tech Card. If Pre-Check-ins have not been completed, you will see the option to fill in the custom fields. If Pre-Check-ins have been completed and you need to edit the custom fields, click Clear Form, make your edits, and the Participant will have to sign the card again in the next step, otherwise, continue to the next step. Again, your Tech Card will likely vary from the one shown in the following steps.

Complete Custom Fields

Step 12

Next we will either verify the Participant has signed the waiver if they completed Pre-Check-ins, or have them sign it if the Tech Card is unsigned.

Sign Tech Card

Step 13

Lastly for the Tech Card, once we are satisfied with completion of the card, we will click either Save Form or Verify Form dependent on the completion of Pre-Check-ins. This will also move us on to the next step.

Save Tech Card

Step 14

From here, if incomplete, you will likely be taking a picture of the Participant's Photo ID. You also have the option to browse your device for an image if needed.

Upload ID

Step 15

Once you have a photo of the Participant's ID, click either Save License or Verify License. This will also move us to the next step.

Click Save Verify License

Step 16

The next page will ask you to verify your Check-in Checklist is complete. Check all boxes once all steps are complete.

Click Checkboxes

Step 17

Clicking Update Check-in will update the status of the steps shown in the check boxes and complete our Check-in process.

Click Update Check-in

Step 18

You will then have to click the Back to Driver List link once you're ready to return to the list and begin checking in the next driver.

Click Back to Driver List

Step 19

You can then see that the Participant's Check-in Status will be updated to Checked In

Driver Checked In


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