Difference between revisions of "Table of Contents"

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</br>
</br>
* Setting Up an Event in Trackside
* [[:Category:Setting Up an Event|Setting Up an Event]]
** [[Creating Driver Classes for Your Events]]
** [[Create Driver Classifications]]
** [[Setting Up an Event With the Wizard]]
** [[Add Additional Ticket Types]] - i.e. child, senior, etc
** [[My Garage - Vehicle Components & Options]]
** [[E-mail Templates]]
** [[Event Setup Assistant]]
** [[Edit an Event Listing]]
** [[Edit an Event Listing]]
</br>
</br>
* Setting Up the Point of Sale System - Required even if you don't have the Trackside POS or Handheld
* [[:Category:For Sanctioning Bodies|For Sanctioning Bodies]]
** [[Setting Up Register Groups]]
** [[Adding a Track for Your Events]]
** [[Adding Registers & Adding Them to Groups]]
</br>
** [[Where to View All of Your Products]]
* [[:Category:Setting Up the Point of Sale System|Setting Up the Point of Sale System]] - Required for on site ticket/registration sales even if you don't have the Trackside POS or Handheld
** [[Create Register Groups]]
** [[Add Registers & Assign Them to Register Groups]]
** [[View Products]]
** [[Mapping Events & Products to a POS Register]]
** [[Mapping Events & Products to a POS Register]]
** [[POS Receipt Settings & Customization]]
</br>
</br>
* The Day of Your Event
* [[:Category:The Day of Your Event|The Day of Your Event]]
** [[Trackside Participant Check-in]]
*** [[How to Sign Waivers & Complete Your Pre-check-in With Trackside]]
** [[Using the Point of Sale]]
** [[Using the Point of Sale]]
** [[Checking in Pre-Sold Tickets]]
** [[Scanning Pre-Sold Tickets]]
** [[Connecting a Scanner to Your Bluetooth Mobile Device]]
** [[Connect a Scanner Via Bluetooth]]
** [[Connect a Scanner Via USB Dongle]]
** [[Connect a Scanner Via Wired USB]]
</br>
</br>
===[[:Category:Refinement & Optimization|Refinement & Optimization]]===
===[[:Category:Refinement & Optimization|Refinement & Optimization]]===
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* [[User Permissions]]
* [[User Permissions]]
</br>
</br>
* Customizing the appearance of your Trackside site
* [[:Category:Customizing the Appearance of Your Trackside Site|Customizing the Appearance of Your Trackside Site]]
** [[Editing Your Contact Information]]
** [[Edit Contact Information]]
** [[Adding Your Social Media Links]]
** [[Add or Edit Social Media Links]]
** [[Adding Your Sponsors]]
** [[Add or Edit Sponsors]]
** [[Adding a Page to Your Site]]
** [[Add or Edit a Site Page]]
** [[Changing Your Front Page]]
** [[Change Your Front Page]]
** [[Editing Your Error Pages]]
** [[Edit Your Error Pages]]
</br>
</br>
* Editing & Refining your events
* [[:Category:Editing & Refining Your Events|Editing & Refining Your Events]]
** [[Viewing Unlisted Events]]
** [[View Unpublished Events]]
** [[Edit a Participant Registration Product]]
** [[Edit a Participant Registration Product]]
*** [[Adding a Driver Class to an Event After Wizard Completion]]
*** [[Add a Driver Classification to an Existing Event]]
** [[Editing the Participant Registration Product Form]]
** [[Add Spectator Ticket Types to an Existing Event]]
** [[Editing the General Admission Product Form]]
** [[Products Generating QR Codes]]
** [[Adding Additional Ticket Types]] - i.e. child, senior, etc
** [[Uploading & Editing Driver Waivers & Tech Cards]]
** [[Participant Check-in]]
*** [[How Participants Sign Waivers & Complete Pre-check-in]]
** [[Edit the Participant Registration Product Form]]
** [[Edit the General Ticket Product Form]]
</br>
</br>
* Non-Ticketed Sales
* [[:Category:Non-Ticketed Sales|Non-Ticketed Sales]]
** [[Setting Up Product Type Categories]]
** [[Setting Up Product Type Categories]]
*** [[Setting Up Products With the Wizard]]
*** [[Product Setup Assistant]]
** [[Editing Products]]
** [[Edit a Product]]
** [[Selling Products at a POS Not in Trackside]]
*** [[Publishing a Product Without Publishing an Event]] <!-- Ticket #138130 -->
** [[Miscellaneous Charges and Discounts]]
** [[Applying Gift Cards at Checkout]]
** [[Applying Coupons at Checkout]]
</br>
</br>
* Event messaging options in Trackside
* [[:Category:Event Communication Options|Event Communication Options]]
** [[Sending SMS]]
** [[Send Text Messages (SMS)]]
*** [[Where to See Who Hasn't Recieved Your SMS]]
*** [[Customer Accounts Without SMS Phone Numbers]]
** [[Sending Emails to Classes or Run Groups]]
** [[Send Emails]]
** [[Communication Logs]]
</br>
</br>
*Race Control & Safety
* [[:Category:Race Control & Safety|Race Control & Safety]]
** [[Finding a Driver or Racer]]
** [[Keeping Event Logs]]
** [[Keeping Event Logs]]
** [[Viewing Tech Cards]]
** [[Viewing Tech Cards]]
** [[Uploading & Editing Driver Waivers & Tech Cards]]
** [[Viewing Driver Emergency Info]]
** [[Viewing Driver Emergency Info]]
** [[Misc Tasks Within Race Control]]
** [[Timing and Scoring Entry]]
** [[Spectator Waivers]]
** [[Exporting Data]]
** [[Participant Status]]
</br>
</br>
* Customer Data
* [[:Category:Customer Data|Customer Data]]
** [[Your Customer Database]]
** [[Your Customer Database]]
*** [[Editing Addresses, Garages, Etc For Your Customer]]
*** [[Editing Addresses, Garages, Etc For Your Customer]]
** [[Setting Up the Information Requested in Participant's Garages]]
</br>
</br>
* Customer Support
* [[:Category:Customer Support|Customer Support]]
** [[Viewing Past Orders]]
** [[Viewing Past Orders]]
** [[Viewing Current Customer Carts]]
** [[Viewing Current Carts]]
** [[Transferring or Cancelling a Customer Order]]
** [[Transferring or Cancelling an Order]]
** [[Issuing Full or Partial Refunds]]
** [[Issuing Full or Partial Refunds]]
** [[Making Changes to Receipts]]
** [[Changing Which of Your Products Have QR Codes]]
</br>
</br>
* Marketing
* [[:Category:Marketing|Marketing]]
** [[Creating Newsletters]]
** [[Newsletters]]
*** [[Newsletter Subscriber List]]
*** [[Newsletter Subscriber Lists]]
*** [[Creating an Issue of Your Newsletter]]
*** [[Create a Newsletter Issue]]
** [[E-mail Templates]]
**** [[Send Test Newsletter Issue]]
** [[Creating Coupons]]
**** [[Send Newsletter Issue]]
</br>
** [[Creating Promotions & Coupons]]
* For Sanctioning Bodies
** [[Adding a Track for Your Events]]
</br>
</br>
* Analytics
* [[:Category:Reports|Reports]]
** [[Event Analytics]]
** [[Fee Report]]
** [[Loyalty Points]]
** [[Product Sales]]
** [[Revenue Over Time]]
** [[Revenue Per Event]]
** [[Sales by Location]]
** [[Tickets Sold By Event]]
** [[User Info By Event]]
** [[Who Bought What]]
</br>
</br>
=== [[:Category:Setting Yourself Apart|Setting Yourself Apart]] ===
=== [[:Category:Setting Yourself Apart|Setting Yourself Apart]] ===
'''These are the products offered in Trackside that really help you stand out in our industry'''
'''These are the products offered in Trackside that really help you stand out in our industry'''


</br>
</br>
* [[Offering Gift Cards & Product Credit]]
* [[Offering Gift Cards & Credits]]
* [[Starting your Loyalty Program]]
* [[Starting your Loyalty Program]]
** [[Manually Assigning Loyalty Points]]
** [[Manually Assigning Loyalty Points]]

Latest revision as of 05:36, 1 August 2022

Trackside Help Table of Contents


Getting Started

The basics for making your first event with Trackside work






Refinement & Optimization

Making Trackside work for you












Setting Yourself Apart

These are the products offered in Trackside that really help you stand out in our industry



Glossary

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