Difference between revisions of "Table of Contents"

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** [[Create Driver Classifications]]
** [[Create Driver Classifications]]
** [[Add Additional Ticket Types]] - i.e. child, senior, etc
** [[Add Additional Ticket Types]] - i.e. child, senior, etc
** [[My Garage - Vehicle Components & Options]]
** [[E-mail Templates]]
** [[Event Setup Assistant]]
** [[Event Setup Assistant]]
** [[Edit an Event Listing]]
** [[Edit an Event Listing]]
** [[Uploading & Editing Driver Waivers & Tech Cards]]
</br>
* [[:Category:For Sanctioning Bodies|For Sanctioning Bodies]]
** [[Adding a Track for Your Events]]
</br>
</br>
* [[:Category:Setting Up the Point of Sale System|Setting Up the Point of Sale System]] - Required for on site ticket/registration sales even if you don't have the Trackside POS or Handheld
* [[:Category:Setting Up the Point of Sale System|Setting Up the Point of Sale System]] - Required for on site ticket/registration sales even if you don't have the Trackside POS or Handheld
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** [[View Products]]
** [[View Products]]
** [[Mapping Events & Products to a POS Register]]
** [[Mapping Events & Products to a POS Register]]
** [[POS Receipt Settings & Customization]]
</br>
</br>
* [[:Category:The Day of Your Event|The Day of Your Event]]
* [[:Category:The Day of Your Event|The Day of Your Event]]
** [[Participant Check-in]]
*** [[How Participants Sign Waivers & Complete Pre-check-in]]
** [[Using the Point of Sale]]
** [[Using the Point of Sale]]
** [[Scanning Pre-Sold Tickets]]
** [[Scanning Pre-Sold Tickets]]
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** [[View Unpublished Events]]
** [[View Unpublished Events]]
** [[Edit a Participant Registration Product]]
** [[Edit a Participant Registration Product]]
*** [[Adding a Driver Class to an Event After Wizard Completion]]
*** [[Add a Driver Classification to an Existing Event]]
** [[Editing the Participant Registration Product Form]]
** [[Add Spectator Ticket Types to an Existing Event]]
** [[Editing the General Admission Product Form]]
** [[Products Generating QR Codes]]
** [[Uploading & Editing Driver Waivers & Tech Cards]]
** [[Participant Check-in]]
*** [[How Participants Sign Waivers & Complete Pre-check-in]]
** [[Edit the Participant Registration Product Form]]
** [[Edit the General Ticket Product Form]]
</br>
</br>
* [[:Category:Non-Ticketed Sales|Non-Ticketed Sales]]
* [[:Category:Non-Ticketed Sales|Non-Ticketed Sales]]
** [[Setting Up Product Type Categories]]
** [[Setting Up Product Type Categories]]
*** [[Setting Up Products With the Wizard]]
*** [[Product Setup Assistant]]
** [[Editing Products]]
** [[Edit a Product]]
** [[Selling Products at a POS Not in Trackside]]
*** [[Publishing a Product Without Publishing an Event]] <!-- Ticket #138130 -->
** [[Miscellaneous Charges and Discounts]]
** [[Applying Gift Cards at Checkout]]
** [[Applying Coupons at Checkout]]
</br>
</br>
* [[:Category:Event Messaging Options in Trackside|Event Messaging Options in Trackside]]
* [[:Category:Event Communication Options|Event Communication Options]]
** [[Sending SMS]]
** [[Send Text Messages (SMS)]]
*** [[Where to See Who Hasn't Recieved Your SMS]]
*** [[Customer Accounts Without SMS Phone Numbers]]
** [[Sending Emails to Classes or Run Groups]]
** [[Send Emails]]
** [[Communication Logs]]
</br>
</br>
* [[:Category:Race Control & Safety|Race Control & Safety]]
* [[:Category:Race Control & Safety|Race Control & Safety]]
** [[Finding a Driver or Racer]]
** [[Keeping Event Logs]]
** [[Keeping Event Logs]]
** [[Viewing Tech Cards]]
** [[Viewing Tech Cards]]
** [[Viewing Driver Emergency Info]]
** [[Viewing Driver Emergency Info]]
** [[Misc Tasks Within Race Control]]
** [[Timing and Scoring Entry]]
** [[Spectator Waivers]]
** [[Exporting Data]]
** [[Participant Status]]
</br>
</br>
* [[:Category:Customer Data|Customer Data]]
* [[:Category:Customer Data|Customer Data]]
** [[Your Customer Database]]
** [[Your Customer Database]]
*** [[Editing Addresses, Garages, Etc For Your Customer]]
*** [[Editing Addresses, Garages, Etc For Your Customer]]
** [[Setting Up the Information Requested in Participant's Garages]]
</br>
</br>
* [[:Category:Customer Support|Customer Support]]
* [[:Category:Customer Support|Customer Support]]
** [[Viewing Past Orders]]
** [[Viewing Past Orders]]
** [[Viewing Current Customer Carts]]
** [[Viewing Current Carts]]
** [[Transferring or Cancelling a Customer Order]]
** [[Transferring or Cancelling an Order]]
** [[Issuing Full or Partial Refunds]]
** [[Issuing Full or Partial Refunds]]
** [[Making Changes to Receipts]]
** [[Changing Which of Your Products Have QR Codes]]
</br>
</br>
* [[:Category:Marketing|Marketing]]
* [[:Category:Marketing|Marketing]]
** [[Creating Newsletters]]
** [[Newsletters]]
*** [[Newsletter Subscriber List]]
*** [[Newsletter Subscriber Lists]]
*** [[Creating an Issue of Your Newsletter]]
*** [[Create a Newsletter Issue]]
** [[E-mail Templates]]
**** [[Send Test Newsletter Issue]]
** [[Creating Coupons]]
**** [[Send Newsletter Issue]]
** [[Creating Promotions & Coupons]]
</br>
</br>
* [[:Category:For Sanctioning Bodies|For Sanctioning Bodies]]
* [[:Category:Reports|Reports]]
** [[Adding a Track for Your Events]]
** [[Event Analytics]]
</br>
* [[:Category:Analytics|Analytics]]
** [[Analytics Page]]
** [[Fee Report]]
** [[Fee Report]]
** [[Loyalty Program]]
** [[Loyalty Points]]
** [[Product Sales]]
** [[Product Sales]]
** [[Revenue Over Time]]
** [[Revenue Over Time]]
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** [[Who Bought What]]
** [[Who Bought What]]
</br>
</br>
=== [[:Category:Setting Yourself Apart|Setting Yourself Apart]] ===
=== [[:Category:Setting Yourself Apart|Setting Yourself Apart]] ===
'''These are the products offered in Trackside that really help you stand out in our industry'''
'''These are the products offered in Trackside that really help you stand out in our industry'''


</br>
</br>
* [[Offering Gift Cards & Product Credit]]
* [[Offering Gift Cards & Credits]]
* [[Starting your Loyalty Program]]
* [[Starting your Loyalty Program]]
** [[Manually Assigning Loyalty Points]]
** [[Manually Assigning Loyalty Points]]

Latest revision as of 05:36, 1 August 2022

Trackside Help Table of Contents


Getting Started

The basics for making your first event with Trackside work






Refinement & Optimization

Making Trackside work for you












Setting Yourself Apart

These are the products offered in Trackside that really help you stand out in our industry



Glossary

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