Difference between revisions of "Table of Contents"

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</br>
* Setting Up an Event in Trackside
* [[:Category:Setting Up an Event|Setting Up an Event]]
** [[Creating Driver Classes for Your Events]]
** [[Create Driver Classifications]]
** [[Setting Up an Event With the Wizard]]
** [[Add Additional Ticket Types]] - i.e. child, senior, etc
** [[My Garage - Vehicle Components & Options]]
** [[E-mail Templates]]
** [[Event Setup Assistant]]
** [[Edit an Event Listing]]
** [[Edit an Event Listing]]
</br>
</br>
* Setting Up the Point of Sale System - Required even if you don't have the Trackside POS or Handheld
* [[:Category:For Sanctioning Bodies|For Sanctioning Bodies]]
** [[Setting Up Register Groups]]
** [[Adding a Track for Your Events]]
** [[Adding Registers & Adding Them to Groups]]
</br>
* [[:Category:Setting Up the Point of Sale System|Setting Up the Point of Sale System]] - Required for on site ticket/registration sales even if you don't have the Trackside POS or Handheld
** [[Create Register Groups]]
** [[Add Registers & Assign Them to Register Groups]]
** [[View Products]]
** [[Mapping Events & Products to a POS Register]]
** [[Mapping Events & Products to a POS Register]]
** [[POS Receipt Settings & Customization]]
</br>
</br>
* The Day of Your Event
* [[:Category:The Day of Your Event|The Day of Your Event]]
** [[Trackside Participant Check-in]]
*** [[How to Sign Waivers & Complete Your Pre-check-in With Trackside]]
** [[Using the Point of Sale]]
** [[Using the Point of Sale]]
** [[Connecting a Scanner to Your Bluetooth Mobile Device]]
** [[Scanning Pre-Sold Tickets]]
** [[Connect a Scanner Via Bluetooth]]
** [[Connect a Scanner Via USB Dongle]]
** [[Connect a Scanner Via Wired USB]]
</br>
</br>
===[[:Category:Refinement & Optimization|Refinement & Optimization]]===
===[[:Category:Refinement & Optimization|Refinement & Optimization]]===
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</br>
</br>
* [[The Trackside 3 Phase Implementation Guide]]
* [[The Trackside 3 Phase Implementation Guide]]
* [[User Permissions]]
</br>
</br>
* Customizing the appearance of your Trackside site
* [[:Category:Customizing the Appearance of Your Trackside Site|Customizing the Appearance of Your Trackside Site]]
** [[Editing Your Contact Information]]
** [[Edit Contact Information]]
** [[Adding Your Social Media Links]]
** [[Add or Edit Social Media Links]]
** [[Adding Your Sponsors]]
** [[Add or Edit Sponsors]]
** [[Add or Edit a Site Page]]
** [[Change Your Front Page]]
** [[Edit Your Error Pages]]
</br>
</br>
* Editing & Refining your events
* [[:Category:Editing & Refining Your Events|Editing & Refining Your Events]]
** [[View Unpublished Events]]
** [[Edit a Participant Registration Product]]
** [[Edit a Participant Registration Product]]
*** [[Adding a Driver Class to an Event After Wizard Completion]]
*** [[Add a Driver Classification to an Existing Event]]
** [[Adding Additional Ticket Types]] - i.e. child, senior, etc
** [[Add Spectator Ticket Types to an Existing Event]]
** [[Products Generating QR Codes]]
** [[Uploading & Editing Driver Waivers & Tech Cards]]
** [[Participant Check-in]]
*** [[How Participants Sign Waivers & Complete Pre-check-in]]
** [[Edit the Participant Registration Product Form]]
** [[Edit the General Ticket Product Form]]
</br>
</br>
*Non-Ticketed Sales
* [[:Category:Non-Ticketed Sales|Non-Ticketed Sales]]
** [[Setting Up Product Type Categories]]
** [[Setting Up Product Type Categories]]
** [[Setting Up Products With the Wizard]] - i.e. merchandise, concessions, etc
*** [[Product Setup Assistant]]
** [[Edit a Product]]
*** [[Publishing a Product Without Publishing an Event]] <!-- Ticket #138130 -->
** [[Miscellaneous Charges and Discounts]]
** [[Applying Gift Cards at Checkout]]
** [[Applying Coupons at Checkout]]
</br>
* [[:Category:Event Communication Options|Event Communication Options]]
** [[Send Text Messages (SMS)]]
*** [[Customer Accounts Without SMS Phone Numbers]]
** [[Send Emails]]
** [[Communication Logs]]
</br>
</br>
* Customer Data
* [[:Category:Race Control & Safety|Race Control & Safety]]
** [[Finding a Driver or Racer]]
** [[Keeping Event Logs]]
** [[Viewing Tech Cards]]
** [[Viewing Driver Emergency Info]]
** [[Timing and Scoring Entry]]
** [[Exporting Data]]
** [[Participant Status]]
</br>
* [[:Category:Customer Data|Customer Data]]
** [[Your Customer Database]]
** [[Your Customer Database]]
** [[Setting Up the Information Requested in Participant's Garages]]
*** [[Editing Addresses, Garages, Etc For Your Customer]]
</br>
</br>
* Customer Support
* [[:Category:Customer Support|Customer Support]]
** [[Viewing Past Orders]]
** [[Viewing Past Orders]]
** [[Viewing Current Customer Carts]]
** [[Viewing Current Carts]]
** [[Transferring or Cancelling a Customer Order]]
** [[Transferring or Cancelling an Order]]
** [[Making Changes to Receipts]]
** [[Issuing Full or Partial Refunds]]
** [[Changing Which of Your Products Have QR Codes]]
</br>
</br>
* Marketing
* [[:Category:Marketing|Marketing]]
** [[E-mail Templates]]
** [[Newsletters]]
** [[Creating Coupons]]
*** [[Newsletter Subscriber Lists]]
*** [[Create a Newsletter Issue]]
**** [[Send Test Newsletter Issue]]
**** [[Send Newsletter Issue]]
** [[Creating Promotions & Coupons]]
</br>
</br>
* For Sanctioning Bodies
* [[:Category:Reports|Reports]]
** [[Adding a Track for Your Events]]
** [[Event Analytics]]
** [[Fee Report]]
** [[Loyalty Points]]
** [[Product Sales]]
** [[Revenue Over Time]]
** [[Revenue Per Event]]
** [[Sales by Location]]
** [[Tickets Sold By Event]]
** [[User Info By Event]]
** [[Who Bought What]]
</br>
</br>
* Analytics
 
=== [[:Category:Setting Yourself Apart|Setting Yourself Apart]] ===
'''These are the products offered in Trackside that really help you stand out in our industry'''
 
</br>
</br>
=== [[:Category:Setting Yourself Apart|Setting Yourself Apart]] ===
* [[Offering Gift Cards & Credits]]
** [[Starting your Loyalty Program]]
* [[Starting your Loyalty Program]]
** [[Manually Assigning Loyalty Points]]
* [[Event Schedules]]
* [[Setting Up a Learning Program]]
</br>
</br>


===[[:Category:Glossary|Glossary]]===
===[[:Category:Glossary|Glossary]]===

Latest revision as of 05:36, 1 August 2022

Trackside Help Table of Contents


Getting Started

The basics for making your first event with Trackside work






Refinement & Optimization

Making Trackside work for you












Setting Yourself Apart

These are the products offered in Trackside that really help you stand out in our industry



Glossary

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