Edit a Participant Registration Product

From Trackside
Revision as of 01:35, 22 June 2022 by Justin (talk | contribs)
Jump to navigation Jump to search

Follow the instructions below to edit a Participant Registration Product. It's important to understand the relationship between Event Listings and Products.


Edit the Products to update:


Edit the Event Listing as detailed in Edit an Event Listing to update:

  • Title
  • Day(s)
  • Body
  • Important Times
  • Which Participant Registration Product is linked
  • Participant Registration description
  • Which General Ticket product is linked
  • General Ticket description
  • Event Image
  • Password lock for event
  • Profit/expenses for your analytics
  • Publishing/Unpublishing your event from your Home Page



Step 1

Click on the Event from your Trackside Home Page

Click Event

Step 2

Click on Purchase Tickets from your Event

Click Purchase Tickets

Step 3

Click on Purchase Tickets for the Participant Registration from the pop up. This will take you to the Participant Registration Product.

Click Purchase Tickets

Step 4

Clicking on the edit tab from here will take you to options to edit your Participant Registration Product.

Click Edit Tab

Step 5

Edit your Title

Edit Title

Step 6

You can also edit the dates applicable for your tickets. Be aware this affects all of your driver's tickets and not just a single class. Editing this will be more appropriate for if you're not selling any driver's tickets for Friday when you have General Admission open, but will be for Saturday & Sunday, and not appropriate for if Jr Dragsters aren't running Friday.

Edit Days

Step 7

Update Front Gate hours. This section is important because this is when Trackside will begin accepting tickets for this event. If you try to scan tickets before this time, they will show as valid, but for a future event and will not be consumed. As a tip, if racers are showing up the night before, set this to the day before so you can check off their tickets and begin the check in process the night before. If your drivers are showing up the day of, make this maybe an hour before you expect your first drivers, as this will alleviate any troubles with early drivers.

Edit Front Gate Hours

Step 8

Edit the body for your Participant Registration Product Placeholder text

Edit Body

Step 9

Edit the Track for your Event. Once you start typing, suggestions will populate below based on what tracks you have added to your Trackside. Clicking on them will autocomplete the track.

Edit Track

Step 10

Upload an event Image from here. Placeholder text

Event Image

Once uploaded, the appearance of this area will change as highlighted below.

Event Image Uploaded

Step 11

You may upload forms from here. Placeholder text

Form Uploader

Step 12

If you would like to assign points for your customer loyalty system for purchase of a Participant Registration Product, you may do so from here.

Assign Loyalty Points

Step 13

If you would like to add a FAQ section, you can do so from here. You have the option to add more Q&As by clicking Add Another Item at the bottom of the area.

Create FAQs

Step 14

Update Special Instructions. Placeholder text

Special Instructions

Step 15

Publish or unpublish your Participant Registration Product from your event. This section of the page is small, but very important. From here you can choose whether or not to list your Participant Registration Products, should you need to make edits or are making corrections to what classes are going to be running at an event. If the box is not checked, patrons of your Trackside site will not see the Participant Registration Product listed in the pop up when they click on purchase tickets under the event.

Publish

Step 16

You will save your changes or delete your Participant Registration Products from here. If you want to delete this Participant Registration Product entirely, you will do that here. Be aware this does not delete your Event Listing and if you need a new Participant Registration Product, the easiest way to do it will be getting rid of the current event and going through the event wizard again. Changes will not take effect until you click save, published or not. If the Participant Registration Product is published, your changes will take effect immediately.

Save Delete
Retrieved from "https://docs.tracksideapp.com/index.php?title=Edit_a_Participant_Registration_Product&oldid=83"