Table of Contents

Trackside Help Table of Contents

Getting Started

The basics for making your first event with Trackside work

• Setting Up an Event in Trackside
  • Creating Driver Classes for Your Events
  • Setting Up an Event With the Wizard
  • Edit an Event Listing

• Setting Up the Point of Sale System - Required even if you don't have the Trackside POS or Handheld
  • Setting Up Register Groups
  • Adding Registers & Adding Them to Groups
  • Mapping Events & Products to a POS Register

• The Day of Your Event
  • Trackside Participant Check-in
    • How to Sign Waivers & Complete Your Pre-check-in With Trackside
  • Using the Point of Sale
  • Connecting a Scanner to Your Bluetooth Mobile Device

Refinement & Optimization

Making Trackside work for you

• The Trackside 3 Phase Implementation Guide
• User Permissions

• Customizing the appearance of your Trackside site
  • Editing Your Contact Information
  • Adding Your Social Media Links
  • Adding Your Sponsors

• Editing & Refining your events
  • Edit a Participant Registration Product
    • Adding a Driver Class to an Event After Wizard Completion
  • Adding Additional Ticket Types - i.e. child, senior, etc

• Non-Ticketed Sales
  • Setting Up Product Type Categories
  • Setting Up Products With the Wizard - i.e. merchandise, concessions, etc

• Customer Data
  • Your Customer Database
    • Editing Addresses, Garages, Etc For Your Customer
  • Setting Up the Information Requested in Participant's Garages

• Customer Support
  • Viewing Past Orders
  • Viewing Current Customer Carts
  • Transferring or Cancelling a Customer Order
  • Making Changes to Receipts
  • Changing Which of Your Products Have QR Codes

• Marketing
  • E-mail Templates
  • Creating Coupons

• For Sanctioning Bodies
  • Adding a Track for Your Events

• Analytics

Setting Yourself Apart

• • Starting your Loyalty Program
    • Manually Assigning Loyalty Points
  • Setting Up a Learning Program